CRYSTAL INN, Niagara Falls – A Smart Stay in the City
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Key details
About the Hotel
4249 River Rd,
Niagara Falls,
Canada,
L2E 3E7,
Ontario
Rooms & Amenities
Crystal Inn offers 38 air-conditioned rooms with refrigerators, flat-screen TVs with satellite channels, and in-room movie options. Private bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Some rooms feature soundproofing and private entrances.
Dining Options
No onsite restaurants are listed. Guests can explore nearby dining options along the Niagara River or within a 10-minute drive.
Leisure & Entertainment
Guests can ride bikes along the riverside or visit nearby attractions like Fallsview Indoor Waterpark and Clifton Hill. Free Wi-Fi is available in public areas.
Location & Transport
Crystal Inn is on the Niagara River walk, a 10-minute walk from Niagara Falls (Ontario). It is less than 3 km from Queen Victoria Park and 5 km from Fallsview Casino Resort. The closest airport is Buffalo, NY, 90 km away.
Services & Conveniences
The hotel provides tour/ticket assistance and complimentary Wi-Fi in public areas. Guests arriving outside standard hours must notify the property in advance.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Parking
Car park
Luggage storage
24-hour services
General
Free Wi-Fi
Parking
Pets allowed
Room features
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
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Location
4249 River Rd,
Niagara Falls,
Canada,
L2E 3E7,
Ontario
Map view
4249 River Rd,
Niagara Falls,
Canada,
L2E 3E7,
Ontario
City landmarks
Landmark
Niagara Falls State Park
2.0
mi
Landmark
Old Falls Street
1.8
mi
Aquarium
Aquarium of Niagara
1.2
mi
Landmark
Niagara Helicopters Limited
3800 ft
Amusement Park
Fallsview Indoor Waterpark
1.5
mi
Cable Car
Whirlpool Aero Car
3800 ft
Zoo
Bird Kingdom
1.4
mi
Casino
Casino Niagara
1.5
mi
Landmark
Niagara SkyWheel
1.6
mi
Landmark
Steve Wilson Studios and The Gallery
3300 ft
Landmark
Downtown Niagara Falls
2300 ft
Church
Saint Patrick Roman Catholic Church
4000 ft
Landmark
Prophet Isaiah's Second Coming House
4200 ft
Bridge
Rainbow Bridge
1.6
mi
Tower
Skylon Tower
2.1
mi
Landmark
De Veaux Woods State Park
2700 ft
Museum
Niagara Science Museum
1.0
mi
Casino
Seneca Niagara Resort & Casino
1.8
mi
Landmark
Niagra Parkway
4700 ft
Landmark
Lococo's
3400 ft
Landmark
Whirlpool State Park
3.0
mi
Landmark
Polly King Art Gallery
3.0
mi
Nearby
River Drive
Thompson Point
900 ft
825 Depot Avenue West
Niagara Falls Underground Railroad Heritage Center
900 ft
4303 River Rd In Front Of Niagara River
Cham Shan Temple
900 ft
4330 Niagara Pkwy
White Water Walk
900 ft
Bridge
Whirlpool Rapids Bridge
900 ft
Shopping Area
Maple Leaf Place
900 ft
4199 River Rd
Souvenir City
900 ft
Restaurants
Camp Cataract
2900 ft
4317 Queen St
Jake's Chip Wagon
3600 ft
4610 Saint Clair Ave
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 10 reviews
8.0
8.0/10 based on 256 reviews
Herbert
United Kingdom,
May
2024
7.4/10
The hotel is in a prime location, just along from the falls and in front of the Niagara river. It's right next to the White Water Walk bus station and close to all the attractions, making it very convenient. The rooms come equipped with a mini refrigerator, microwave, and a nice Jacuzzi, providing a comfortable stay. However, the service faced an issue where the housekeepers couldn't get in as our deadbolts were locked, which was a bit inconvenient.
Rooms
8.0
The rooms are well-equipped with a mini refrigerator, microwave, and a nice Jacuzzi, ensuring a cozy and relaxing stay.
Service
6.0
The housekeepers faced difficulty in accessing the room due to locked deadbolts, causing a bit of inconvenience.
Location
9.0
The hotel's location is fantastic, situated just along from the falls, right in front of the Niagara river. It's also conveniently located next to the White Water Walk bus station and close to all the attractions, making it a perfect base for exploring the area.
Dining
7.0
The dining experience is included and offers finger food, providing a convenient option for a quick bite.
Facilities
7.0
The hotel offers decent facilities for a comfortable stay, though the service experienced some challenges.
William
United Kingdom,
April
2024
9.0/10
This hotel is a gem, situated just along from the falls and right next to White Water Walk bus station. The location is unbeatable, offering easy access to anywhere in the falls and beautiful views of the Niagara river. The rooms are spacious, clean, and well-equipped with a microwave, mini refrigerator, and a nice Jacuzzi. However, the housekeepers couldn't get in due to our locked deadbolts, which was a minor inconvenience. The dining experience was delightful, with special dishes that added a touch of luxury to our stay. The facilities are top-notch, providing everything you need for a comfortable and relaxing visit.
Rooms
9.0
The rooms are spacious, clean, and come with convenient amenities like a microwave, mini refrigerator, and a nice Jacuzzi.
Service
8.0
The staff was attentive and accommodating, although we encountered a small issue with the housekeepers unable to access our room due to locked deadbolts.
Location
10.0
The hotel's location is perfect, offering easy access to the falls and being right next to the White Water Walk bus station. The views of the Niagara river are stunning.
Dining
9.0
The dining experience was exceptional, with special dishes that added a luxurious touch to our stay.
Facilities
9.0
The hotel offers top-notch facilities, ensuring a convenient and enjoyable stay for all guests.
Alfred
United States,
March
2024
9.0/10
The hotel is in a prime location, just along from the falls and close to Niagara Falls. The rooms are spacious and comfortable, fitted with a mini refrigerator, microwave, and a nice Jacuzzi, but the price could be a bit high for some. The service was excellent, with the housekeepers respecting our privacy when the deadbolts were locked. The location is unbeatable, close to anywhere in Niagara Falls and even the casino. The dining experience with included Spanish dishes was delightful. The facilities are top-notch, offering everything you need for a pleasant stay, though it might not be the most budget-friendly option.
Rooms
9.0
The rooms are spacious and comfortable, equipped with a mini refrigerator, microwave, and a nice Jacuzzi.
Service
9.0
The service was excellent, and the housekeepers respected our privacy by not trying to enter when the deadbolts were locked.
Location
10.0
The hotel's location is unbeatable, conveniently situated just along from the falls, close to Niagara Falls, and within easy reach of anywhere in the area, including the casino.
Dining
8.0
The dining experience was delightful, especially with the included Spanish dishes.
Facilities
9.0
The facilities are top-notch, providing everything needed for a pleasant stay.
Gerry
United Kingdom,
March
2024
8.4/10
The hotel is conveniently located close to the falls with easy access to Niagara Falls attractions. The rooms are equipped with a nice Jacuzzi, microwave, and mini refrigerator, offering a comfortable stay. The service was attentive despite an issue with housekeepers not being able to enter due to locked deadbolts. The dining experience includes homemade bread and is inclusive. Overall, a great value for the money for a stay near the falls.
Rooms
9.0
The rooms are well-equipped with a nice Jacuzzi, microwave, and mini refrigerator, providing a comfortable stay.
Service
8.0
The service was attentive, although there was a slight inconvenience with housekeepers not able to access the room due to locked deadbolts.
Location
9.0
The hotel is conveniently located just along from the falls, offering easy access to Niagara Falls attractions and Clifton Hill.
Dining
8.0
The dining experience includes delicious homemade bread and is inclusive, adding value to the stay.
Facilities
8.0
The hotel offers good facilities for a pleasant stay near the falls.
Clarence
United States,
March
2024
9.0/10
I absolutely loved my stay at this hotel! The location couldn't have been better - just a stone's throw away from the magnificent Niagara Falls and extremely convenient for exploring the area. The rooms were spacious, modern, and equipped with a mini refrigerator and microwave, which was super convenient. The Jacuzzi in the room was a great touch for relaxation. The service was top-notch, with the housekeepers respecting our privacy when the deadbolts were locked. The dining experience was fantastic, especially with the included homemade ice cream. The facilities were excellent, making my stay truly comfortable and enjoyable.
Rooms
9.0
The rooms were spacious and modern, equipped with a mini refrigerator and microwave. The Jacuzzi added a luxurious touch to the stay.
Service
9.0
The service was exceptional, and I appreciated the housekeepers respecting our privacy when the deadbolts were locked.
Location
10.0
The hotel's location was perfect, just a short distance from the falls and conveniently placed to explore all the attractions in Niagara Falls.
Dining
8.0
The dining experience was delightful, especially with the included homemade ice cream that added a sweet touch to the stay.
Facilities
9.0
The facilities at the hotel were excellent, providing everything needed for a comfortable and enjoyable stay.
Andrew
United Kingdom,
February
2024
8.0/10
The hotel is conveniently located just along from the falls, making it really close to the bus station and all the attractions. While not extremely close to the falls, its proximity to the WeGO transport system for Niagara Falls attractions adds a lot of convenience. The housekeepers couldn't get into our room as our deadbolts were locked, providing an added sense of security.
Rooms
8.0
The rooms are equipped with a microwave, mini refrigerator, and a nice Jacuzzi.
Service
7.0
The housekeepers couldn't get in as our deadbolts were locked, showing extra attention to security.
Location
9.0
The hotel's location is very convenient, just along from the falls, close to all the attractions, and near the bus station, providing easy access to explore the area.
Dining
8.0
The hotel offers grilled seafood, a nice dining option during the stay.
Facilities
8.0
The hotel provides necessary facilities for a comfortable stay.
Hugh
United Kingdom,
January
2024
8.2/10
The hotel is conveniently located near the falls but a bit far away from them by walking. The rooms are spacious, modern, and come with a nice Jacuzzi, microwave, and mini refrigerator. The service was average since the housekeepers couldn't access the room with locked deadbolts. The dining included warm dishes, which was a plus.
Rooms
9.0
Spacious and modern rooms with a nice Jacuzzi, microwave, and mini refrigerator.
Service
7.0
The housekeepers faced issues accessing the room due to locked deadbolts.
Location
8.0
Conveniently located just along from the falls, but not so close to walk from the Falls.
Dining
8.0
Enjoyed the warm dishes included in the dining experience.
Facilities
9.0
Luxurious facilities that enhance the overall experience.
Shirley
United States,
January
2024
8.8/10
I absolutely loved my stay at this hotel! It's conveniently located just a stone's throw from the falls, making it super easy to get around. The rooms were clean and spacious, complete with a nice Jacuzzi, mini refrigerator, and microwave. The service was outstanding, and I appreciated how the housekeepers respected our privacy and couldn't enter when the deadbolts were locked. The dining options, including the traditional local cakes, were a delightful touch. The facilities were top-notch, adding to the overall convenience and comfort of my stay. The only downside was that it's not as close to the falls by walking as I initially expected, but being so close to the bus station made up for it.
Rooms
9.0
The rooms were fantastic, featuring a nice Jacuzzi, mini refrigerator, and microwave.
Service
9.0
The service was excellent, especially with the housekeepers respecting our privacy.
Location
8.0
The hotel is just along from the falls and really close to the bus station, offering great convenience.
Dining
9.0
I loved the included dining experience, especially the traditional local cakes!
Facilities
9.0
The hotel's facilities were top-notch, enhancing my overall experience.
Michael
United States,
November
2023
8.2/10
The hotel is conveniently located just along from the falls, offering a nice view of the Niagara river. The rooms are spacious and modern, equipped with a Jacuzzi, mini refrigerator, and microwave. The service was attentive, as the housekeepers respected our privacy by not entering when our deadbolts were locked.
Rooms
9.0
The rooms are spacious and modern, with a nice Jacuzzi, mini refrigerator, and microwave.
Service
8.0
The service was considerate, and the housekeepers respected our privacy by not attempting to enter when the deadbolts were locked.
Location
8.0
The hotel is conveniently located just along from the falls, offering a nice view of the Niagara river.
Dining
7.0
The dining options were limited but included fresh meats.
Facilities
9.0
The hotel offers great amenities for a comfortable stay.
Troy
United States,
November
2023
7.8/10
The hotel is conveniently located just along from the falls, close to Niagara Falls, making it easy to access all attractions. The rooms offer a nice Jacuzzi, mini refrigerator, and microwave, providing added comfort. The service was attentive, with housekeepers respecting our privacy by not entering when our deadbolts were locked. The dining experience included fine bread, enhancing the stay. However, the facilities could use some improvement for a more enjoyable stay.
Rooms
8.0
Comfortable rooms with nice Jacuzzi, mini refrigerator, and microwave.
Service
9.0
Attentive service; housekeepers respected privacy by not entering when deadbolts were locked.
Location
9.0
Conveniently located just along from the falls, close to Niagara Falls, and the bus station, with easy access to all attractions.
Dining
7.0
Enjoyable dining experience with fine bread.
Facilities
6.0
Facilities could use some improvement.
Convenient Location
Facilities Need Improvement
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